Recruitment Description/ Key Accountabilities

Qualifications and Skills

Job Description

– Work with the different managers and group supervisors and employees of the branch, in order to achieve excellence in customer service, through the development of activities in the branch and outside the branch doing efficient and effective management of customers

– Receive cash from customers in the compartments of boxes attending deposit and withdrawal

– Making checks deposit and clearing them

– Introduce customers to digital channels

– Working in the condition of multi-functional employee receiving processes of opening accounts, promotion of products and service ABSA

– Elaborate daily, weekly and monthly sales plans to help achieve the minimum targets required by ASC.

– Conduct/ensure fraud detection and prevention and maintain loss levels according to risk appetite

– Ensure effective KYC in opening and remediation of accounts

– Careful management of customer complaints, Court filings

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)