Vacancy

Job Description

Job Title:  Cluster Supervisor

Location City / Town: Cabo Delgado

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FOR VARIOUS CONSULTANT VACANCIES

Short Description/ Purpose of Job

The Sales Operations Advisor supports in the provision of services across the sales function following sales management procedures and concepts and carries out administration activities for the execution of sales activities for both business and consumer customer bases related to building and maintain enablers to support sales processes in line with sales policies and processes, which include administration, training and sales tools.

The Sales Operations Advisor conveys a good understanding of established concepts and procedures in sales  delivering the bid management and contract management and works with the colleagues to deliver the bid processes, service tasks, contract reporting and reviews for the assigned area/market.  

Typically reports to the Sales Operations Manager.

Recruitment Description/ Key Accountabilities

Qualifications and Skills

* Supports the execution of plans for sales teams/channels to support the smooth functioning of the frontline channels, to include knowledge base of products and services, bid management, systems management, updating content, training and reporting;
* Supports the team to deliver activities related, but not limited to measuring the impact of sales led changes on the key sales metrics;
* Uses communication skills to exchange ideas and information in a concise and logical way to collaborate with Pricing teams to ensure correct price solutions are documented;
* Supports coordinating effectively with other teams when implementing new solutions, products, services or new propositions;
* May deliver assigned tasks in managing the bid process from initial contact through to contract signing;
* May assist with preparation of bids and tenders, establishing trading terms; 
* May deliver assigned tasks in ensuring that Vodafone products and services are supported to service level agreements and that overall quality is guaranteed Service Management);
* May deliver assigned tasks for executing delivery of contract reporting and performance, contract review, optimisation and re-negotiation, monitoring of billing and payments, credit and penalties (Contract Management)
* May deliver assigned tasks in controlling and analysing the productivity of sales people and suggest improvements to guidelines;
* Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

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Date Posted: 09/08/2023

Category: Private Sector

Type: Full-Time

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