Specific responsibilities 

1. Welcome packs, Induction packs for visitors/new staff.
2. Management of offices and residences including supervision of staff assigned (cleaners, etc.) cleaning, maintenance, opening & closing residences /offices (where applicable),  
3. Coordinate payment of electricity/water/ gas bills, ensuring functioning and securing residences /offices equipment’s.  
4. Arrange accommodation for visitors and staff in residences and hotels, from booking to billing.
5. Check health and safety standards of offices & guest houses (according to NRC HSS standards)
6. Provision of office and guest houses supplies such as consumables and non-consumables.
7. Manage meeting rooms (occupancy, furniture, equipment).
8. Transport and accommodation arrangements for visitors and staff, from booking to billing (air, road, sea), according to procedures and framework agreements in place
9. Management of prepaid credit for mobile phones
10. Organising in-house meetings and venues for general events (welcoming, staff leaving, honouring programme, staff meeting, etc.) or creative services (Team Building, Motivational, etc.)

1. Competencies 

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories: 

1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance. 

Generic professional competencies: 

• Experience from working in a Support Function in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Some knowledge of English 

Context/ Specific skills, knowledge and experience: 

• Diploma in social sciences, Administration, Human Resources or another related field
• 1 year work experience as an HR or Administrative function
• Fluent in oral and written English and Arabic
• Ability to meet deadlines.
• Achievement of set benchmarks and objectives
• Ability to communicate (vertically & horizontally)

2. Behavioural competencies 

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect