Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements
• Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)