Responsibilities:
Project Management: The PM will be responsible for managing all aspects of ground operations, including:

Setting and owning quantifiable targets e.g., around households enrolled and operational efficiency
Serving as the organization’s engine for continuous improvement of the enrolment and follow-up processes, and overall recipient experience
Over time, reducing dependence on senior management and creating more leverage for the Country Director through capacity-building and delegation
Engaging and aligning with local partners, mobile money operators and Governments to enable smooth program operations
Monitoring the security in the areas of operations to ensure the team and recipients can operate safely
Vision & Critical Thinking:

The PM will be expected to be a strong contributor to the overall vision of the country office, engaging with the Country Director on problem-solving. This will include:

Conceiving, developing and testing new protocols and methods, prior to initiating scale up
Anticipating areas of risk and creating mitigation plans (e.g. coordination on complex research partnership, slow-downs from pilots, etc.).
People Management: The PM will be expected to oversee a performance-oriented culture within teams (i.e., the PMs direct reports and their reports), with all staff receiving feedback and development opportunities to achieve their potential. Specific responsibilities will include:

Hiring, training and managing field staff
Running performance reviews for direct reports and building their capacity to do the same for their reports
Identifying and coaching high-potential field staff to grow on a quick promotion trajectory
Identifying gaps in the org chart and proposing solutions to the Country Director
Data and Analysis: The PM will be expected to be comfortable using data to track performance, and inform decision-making, and to quickly build expertise within GD’s standard beneficiary data management and survey tools.

Specific responsibilities will include:

Leading survey creation and updates for new and existing projects
Guiding and supporting direct reports on data inquiries, skill development, and data analysis
Working effectively with GD’s global data team (framing needs and expectations, and holding self and others accountable to agreed timelines)
Communication: The PM will be expected to:

Meet the GD “bar” for online communication responsiveness (slack, email, phone)
Present effectively to the management team (focusing on key insights, etc.)
Communicate concisely and clearly across a variety of forms (written, presenting, verbal)
Support for auxiliary projects: The PM will be expected to:

Assist with hosting journalists, donors, and other external parties
Assist with communicating and executing new projects / pilots / technologies (e.g. brainstorming options for community-based targeting, rolling out mobile app questions, etc.)
Team-building / morale: The PM will be expected to:

Monitor team dynamics and own follow-up on staff barometer activities
Identify opportunities for morale-building (e.g. retreats, team events, incentive schemes, etc.)

Ethics: The PM will be expected to:

Set a strong example to other staff in appropriate management of GD resources
Identify and propose fixes for potential fraud loopholes

Qualifications
Demonstrated success in a high-performance work environment
Exceptional leadership ability with demonstrated success in motivating and developing junior staff
Strong interest in advancing the values and mission of GiveDirectly
Exceptional communication, organizational, and analytical skills, including a high level of proficiency with Microsoft Excel
At least 5-7 years of management experience, preferably managing managers
Excitement about owning challenging management tasks, including mentoring and motivating direct reports and the broader field team
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Ability to manage day-to-day operations while simultaneously building more robust and efficient systems
Experience overseeing operations aligned to a fixed budget
Masters Degree
Fluency in Portuguese, English (Sena speakers will have an advantage)