Vacancy
Job Description
Job Title: Bancassurance Operations Manager
Location City / Town: Maputo
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Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
To plan, manage and monitor the implementation of administrative activities and processes in order to deliver on approved operational plans in an effective and efficient manner
Job Description
People Management:
- Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
Stakeholder Management:
- Actively engage internal and external stakeholders to ensure customer satisfaction
Business Performance:
- Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes
Compliance and Risk Management:
- Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
Administration:
- Effectively fulfil all required administrative duties, including tracking and reporting
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Date Posted: 02/02/2023
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