Context

Welcome Supervisor coordinates the activities of the Welcome department, ensuring that Welcome arrangements including pick-up/drop off of ICRC staff and guests, travel arrangements, visas and permits, official registration and accommodation are organized as smoothly as possible.

Description of the role

The incumbent performs the following activities within the department:

Supervises and coordinates the work of the Welcome department.
Coordinates and ensures timely pick-up of and appropriate accommodation (hotel, apartment, house) for staff and guests; makes sure that they receive all the information/documentation they need.
Interacts with relevant authorities (ministries, consulates, etc.) regarding certificates, visas, permits, registration, etc.
Ensures accommodation is safe and suitable to live in; contacts the appropriate department(s) in case of problems.
Coordinates and ensures the organization of staff travel (plane, train, bus, etc.) by the most cost-effective means and, if required, coordinates drop-off at/pick-up from airports, stations, etc.
Ensures communication between ICRC offices, sub delegations, delegations and/or headquarters regarding staff travel and with participants at events/seminars.
Ensures all appropriate databases are kept up to date on staff members, missions and other travel, document validity, residences, and any other relevant information (schools, airlines, telephone numbers, etc.).
Negotiates tenders, deals, prices and discounts with service providers (travel agencies, transport companies, hotels, etc.).

Minimum required qualification & experience:

University Degree or advanced technical Certificate
Good command (spoken and written) of English and Portuguese
6 years of experience in the same field of activity
Computer literacy and ability to run specific software

We are looking for someone who is methodical, responsible, beneficiary-oriented, organized with good organizational skills, with a good sense of teamwork, good communication skills, people management, initiative and respect for ICRC values.

We offer interesting, rewarding work in humanitarian and international environment.

Please submit your application: CV, cover letter, copies of diplomas / certificates via: map_recruitment_services@icrc.org through the Apply Here button.

Only applications with all required documentation will be considered.

Only short-listed candidates will be contacted. The last date for receiving applications is 19.02.2023 Start Date: as soon as possible.